IFS Premier Partner for ERP, FSM & EAM Solutions
Driving Digital Transformation with Certified IFS Implementation & Consulting Services Worldwide
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Your Trusted IFS Premier Partner
Xitricon is an official Platinum Partner, IFS Premier Partner, and IFS Success Partner — and a two-time winner of the IFS Customer’s Choice Partner Award, recognised in both 2023 and 2024 by real IFS customers worldwide.
Xitricon is a leading global systems integrator whose singular mission is to simplify operational complexity and accelerate enterprise performance through IFS business solutions. As an official Platinum Partner and a certified IFS Premier Partner, we hold the highest tier of accreditation available in the IFS channel — a designation that reflects not only the breadth of our IFS practice but the measurable, repeatable quality of outcomes we deliver for enterprise clients across every major geography.
As a major global partner, Xitricon helps North America, United Kingdom, Nordics, Europe, South Africa, and Middle East clients improve operational performance through IFS business solutions. Our reach spans nine office locations and serves 25 countries, supported by a team of over 200 certified consultants, architects, and functional specialists. An independently verified 98% customer retention rate — and an on-time delivery record maintained within a ±5% schedule variance — are the metrics that define our performance promise.
Our IFS experience spans the complete enterprise technology lifecycle. From green-field implementations and multi-country rollouts to IFS Cloud migrations, major version upgrades, and long-term managed support, Xitricon brings certified expertise, a structured delivery methodology, and genuine industry depth to every engagement. We do not generalise — our consultants have worked inside the industries they advise, which is what allows us to translate complex operational requirements into IFS configurations that work in practice, not just in workshop.
As an IFS Success Partner, Xitricon is formally aligned with the IFS customer success framework, meaning every project we deliver is measured against clear business outcomes — not just go-live milestones. The IFS Customer’s Choice Partner Award, which Xitricon received in both 2023 and 2024, is determined by verified customer feedback, providing independent, unsponsored validation that our approach generates real value for real organisations.
Comprehensive IFS Services
As a certified IFS solutions provider and systems integrator, Xitricon delivers a full-spectrum IFS consulting services portfolio that covers every phase of the IFS technology lifecycle. Each service line is led by IFS-certified professionals with deep, domain-specific experience, governed by a proven implementation framework refined across hundreds of IFS projects worldwide.
IFS ERP Implementation & Consulting
IFS ERP implementation is the foundation of our practice as a trusted systems integrator for enterprise organisations globally. We design, configure, and deploy IFS Enterprise Resource Planning solutions for clients in manufacturing, aerospace and defence, energy and utilities, construction, and professional services — environments where the operational and financial complexity of the business demands a platform built for exactly that kind of challenge.
Our IFS ERP consulting practice covers the complete implementation lifecycle: business process analysis, solution architecture, data cleansing and migration, integration design, user acceptance testing, cutover planning, and go-live transition. Beyond initial deployment, we provide ERP health check assessments for organisations already live on IFS who want to close performance gaps, prepare for a major upgrade, or improve system adoption before committing to further investment.
Every IFS ERP engagement begins with a structured discovery phase that maps current-state processes against IFS best-practice configurations, identifying gaps, risks, and quick-win opportunities before a single configuration decision is made. This front-loaded rigour is what allows our projects to avoid the scope surprises that derail many enterprise ERP programmes.
→ Explore IFS ERP Consulting Services
IFS Field Service Management (FSM)
IFS Field Service Management is a best-in-class platform for organisations whose revenue and reputation depend on delivering reliable, efficient, customer-facing service operations. As a certified IFS FSM Partner, Xitricon has a dedicated field service management practice with deep experience implementing IFS FSM for utilities, telecommunications, facilities management, equipment OEMs, and engineering services organisations.
Our FSM engagements span the complete scope of a field service transformation: requirement definition workshops, scheduling engine configuration, mobile workforce enablement, contract and warranty management setup, SLA framework design, integration with back-office ERP and customer management systems, and post-deployment performance tuning. We pay particular attention to change management and user adoption — because the most technically correct FSM implementation delivers no value if field technicians and dispatchers do not use it effectively.
For organisations transitioning from legacy field service platforms, Xitricon manages data migration, process redesign, and system cutover to ensure business continuity through what is always a high-stakes transition. Our FSM clients consistently report measurable improvements in first-time fix rates, scheduling efficiency, and contract profitability within the first 12 months of operation.
IFS Enterprise Asset Management (EAM)
Physical asset performance is a strategic and financial imperative for organisations in energy, utilities, aerospace, defence, heavy manufacturing, and infrastructure. Xitricon’s IFS EAM practice helps asset-intensive organisations implement and optimise IFS Enterprise Asset Management to achieve greater asset availability, lower lifecycle maintenance cost, and full regulatory compliance across their entire asset estate.
Our EAM consultants work alongside maintenance, reliability, and operations teams to design asset hierarchies, configure preventive and predictive maintenance programmes, build work order management workflows, establish procurement and spare-parts integration, and construct the analytics and reporting frameworks that give asset managers real-time visibility of health, risk, and cost across their portfolio. We support clients through the complete asset lifecycle — from initial asset commissioning through operational maintenance and planned decommissioning.
For organisations in regulated industries — nuclear energy, commercial aviation maintenance, regulated utilities — Xitricon’s EAM deployments incorporate compliance traceability frameworks designed to satisfy auditor and regulatory requirements without creating the kind of administrative burden that undermines operational agility.
IFS Cloud Migration
Migrating to IFS Cloud is one of the most consequential technology decisions an enterprise can make, and it demands a partner with the technical depth and organisational experience to execute it without disrupting the business. Xitricon guides organisations through every stage of an IFS Cloud migration: cloud-readiness assessment, migration business case development, architectural design, environment provisioning, data cleansing and validated migration, integration re-platforming, performance testing, rehearsal cutovers, and hypercare support following go-live.
As an experienced IFS Cloud services partner, we bring a structured approach to customisation rationalisation — identifying which bespoke developments in the existing IFS Applications landscape can be retired in favour of standard IFS Cloud functionality, and which require re-engineering to operate within the cloud architecture. This analysis, conducted before the migration begins, is the single most important factor in controlling migration cost and timeline.
Xitricon has also developed a proprietary Permission Sets Conversion Tool, which automates the migration of permission structures from IFS Applications to IFS Cloud — eliminating one of the most time-consuming and error-prone elements of the migration programme and significantly reducing overall programme risk.
IFS Upgrades & Optimisation
Organisations running earlier IFS releases often accumulate technical debt in the form of outdated customisations, underutilised modules, and integration patterns that limit the agility of the business. Xitricon’s IFS upgrade services are designed to modernise the IFS landscape, retire that debt, and position the organisation to take full advantage of the functional improvements, security enhancements, and performance gains available in current IFS releases.
Our upgrade methodology begins with a proprietary Upgrade Readiness Assessment: a structured pre-project analysis that maps existing customisations against standard functionality in the target IFS release, quantifies upgrade scope, identifies integration dependencies, assesses data quality, and produces a realistic programme plan and risk register. This assessment eliminates the scope surprises that derail many IFS upgrade programmes by ensuring that the full dimension of the work is understood before the project is commissioned.
Xitricon has additionally developed a Crystal Report Conversion Tool that automates the conversion of legacy Crystal Reports to IFS-native report formats, significantly reducing upgrade effort for organisations with large reporting estates — a common and often underestimated source of upgrade complexity.
IFS Managed Support Services
Sustaining the performance and evolution of an IFS environment beyond go-live requires ongoing, certified expertise that most internal IT teams cannot maintain cost-effectively on their own. Xitricon’s IFS managed support services provide clients with access to a dedicated team of certified IFS consultants on a flexible subscription model, covering application support, break-fix resolution, minor enhancement delivery, release management advisory, and proactive system health monitoring.
Our application management capability ensures that mission-critical IFS environments are monitored continuously, with defined escalation pathways and contractually agreed response times for issues at every severity level. For organisations managing IFS deployments across multiple geographies or business units, our globally distributed support model — anchored by our network of nine office locations across three continents — ensures that coverage is genuinely available in the time zones where it matters.
Xitricon’s managed support practice extends beyond reactive issue resolution. Clients benefit from Xitricon’s proprietary IFS System Monitoring Solution — delivering real-time application performance visibility and early warning of emerging issues — alongside periodic system health reviews, release management planning, and continuous improvement advisory that keeps the IFS environment aligned with evolving business requirements.
Industries We Serve
IFS technology is purpose-engineered for organisations whose operations centre on managing complex physical assets, executing demanding projects, or delivering service-driven customer commitments. Xitricon’s industry expertise is aligned precisely with this focus. Our consultants are not generalists who have adapted to IFS — they are industry practitioners who have chosen IFS as the platform best suited to the problems their sectors face.
Manufacturing
Xitricon serves manufacturers across the full spectrum of production environments: discrete, process, mixed-mode, make-to-order, and engineer-to-order. We help manufacturing clients use IFS to improve production planning accuracy, quality management discipline, supply chain traceability, regulatory compliance, and multi-site operational coordination. Our manufacturing practice has particular depth in industries where product lifecycle complexity and configuration management are critical — including industrial equipment, electronics, food and beverage, and chemicals.
Aerospace & Defence
Aerospace and defence organisations operate under a uniquely demanding combination of regulatory obligation, configuration management complexity, and long-programme operational horizon. Xitricon’s A&D practice brings direct experience of MRO operations, airworthiness management, defence contracting environments, and the integration challenges inherent in military and commercial platform support. We help A&D clients manage fleet availability, maintenance programme performance, service contract profitability, and the supply chains that sustain platform operations across multi-decade programme lifecycles.
Energy & Utilities
For energy and utility organisations, unplanned downtime is not an operational inconvenience — it is a regulatory, financial, and reputational event. Xitricon’s energy and utilities practice helps clients deploy IFS EAM and ERP to manage extensive physical asset portfolios, optimise maintenance programmes, meet statutory compliance obligations, and navigate the operational complexity of a sector undergoing fundamental structural change. We have specific experience supporting clients across oil and gas, power generation, grid infrastructure, water utilities, and renewable energy.
Construction & Engineering
Construction and engineering organisations face enduring challenges in managing project cost, schedule, subcontractor performance, resource allocation, and multi-currency financial reporting across portfolios of long-cycle capital projects. Xitricon’s project-based solutions practice uses IFS to give construction and engineering clients the programme visibility, earned value reporting discipline, and procurement control that allow them to deliver projects profitably and on schedule.
Service Industries
Organisations whose revenue depends on service contract performance, field workforce productivity, and customer satisfaction KPIs find IFS FSM and IFS PSO capabilities particularly transformative. Xitricon works with facilities management firms, managed service providers, equipment OEM after-sales operations, and professional services organisations to implement IFS solutions that improve service quality, contract profitability, workforce utilisation, and the customer experience that determines contract renewal.
Why Choose Xitricon as Your IFS Implementation Partner
Certified IFS Expertise at Every Layer
Every consultant deployed by Xitricon on an IFS engagement holds current certification relevant to their functional domain. Our team spans IFS-certified ERP functional consultants, FSM and EAM specialists, technical architects, data migration engineers, integration developers, and change management practitioners. As an official Platinum Partner, our certifications are maintained on an ongoing basis and independently verified through the IFS partner programme — giving clients the assurance that the expertise they are buying is current, not historical.
A Proven Implementation Framework
Xitricon’s delivery methodology is constructed on IFS-recommended best practices and refined across hundreds of IFS engagements globally. It encompasses structured project governance, pre-configured industry templates, configuration accelerators, defined testing protocols, data migration standards, integration design patterns, and go-live readiness criteria — all calibrated to reduce implementation risk, compress the path to value, and deliver a solution that is ready for long-term operational use, not just technical go-live.
Agile Delivery That Responds to the Business
Enterprise ERP, FSM, and EAM programmes do not need to operate as rigid, multi-year waterfall projects that lock in requirements at the start and deliver value only at the end. Xitricon’s agile delivery model incorporates iterative configuration sprints, regular demonstrations to business stakeholders, and structured feedback loops that allow the solution to evolve in alignment with business priorities throughout the programme. This approach reduces the risk of costly late-stage misalignment and accelerates meaningful user adoption at go-live.
Global Reach, Genuine Local Context
As a major global systems integrator, Xitricon delivers consistent methodology and quality standards across every geography we serve — while providing the regional expertise and cultural awareness that local enterprise environments require. Whether your IFS programme is contained within a single country or spans multiple continents, our globally distributed team ensures that the right expertise is available in the right time zone, with the right understanding of your regulatory context and operational environment.
Long-Term Partnership Beyond Go-Live
Xitricon views go-live as the beginning of a long-term relationship, not the conclusion of a project. Our post-implementation services — hypercare, managed support, system health reviews, continuous optimisation advisory, and access to our proprietary monitoring and acceleration tools — ensure that clients continue to realise increasing value from their IFS investment as their business evolves. Our 98% customer retention rate is the most honest measure of how clients feel about the service they receive from us over time.
Global IFS Delivery Coverage
Xitricon is a major global partner that helps North America, United Kingdom, Nordics, Europe, South Africa, and Middle East clients improve operational performance through IFS business solutions. Our geographic footprint reflects the international scale of the organisations we serve and our commitment to delivering locally contextualised IFS expertise at truly global scale — supported by nine physical office locations across three continents.
North America — USA & Canada
Our North American practice serves manufacturing, energy, aerospace, and service organisations across the United States and Canada, with familiarity across US and Canadian regulatory frameworks, multi-currency financial requirements, and the operational dynamics of enterprise markets in both countries.
United Kingdom
Xitricon’s UK team delivers IFS implementation, consulting, and managed support services across all major UK industry sectors. With a UK-based office and deep awareness of UKCA compliance, post-Brexit regulatory requirements, and the distinct priorities of UK enterprise buyers, we provide both global delivery rigour and genuine local presence.
Nordics — Sweden, Norway, Denmark, Finland, Iceland
Xitricon has a strong, established IFS presence across the Nordic region, with particular depth in manufacturing and energy. Our Nordic practice understands the operational, sustainability, and compliance priorities that distinguish Nordic enterprise clients — and delivers IFS solutions aligned with both commercial performance and environmental stewardship goals.
Europe — Germany, Switzerland, Ireland
Our European practice spans Germany, Switzerland, Ireland, and broader continental Europe, delivering IFS services aligned to EU regulatory frameworks including GDPR, EU taxonomy reporting, and industry-specific compliance requirements. We bring both the technical rigour of our global methodology and the compliance awareness that European enterprise programmes demand.
Middle East — UAE, Saudi Arabia, Qatar, Kuwait, Oman
Xitricon has a significant and growing Middle East presence, anchored by our UAE and Saudi Arabia offices. Our Middle East practice has direct experience in the energy, construction, and defence sectors that are central to GCC economies, and delivers IFS solutions with full awareness of Vision 2030 transformation priorities, Nitaqat compliance, and the specific procurement and operational contexts of government-affiliated and privately held enterprises across the Gulf.
South Africa & Sub-Saharan Africa
Our South Africa practice serves clients in mining, utilities, manufacturing, and government-linked enterprises — sectors where IFS EAM and ERP capabilities deliver significant operational value in a resource-intensive, high-compliance environment. Xitricon’s South Africa office provides both local delivery presence and access to our full global network of IFS expertise.
About IFS
IFS is a global enterprise software company that develops and delivers cloud-based solutions for organisations that manufacture and distribute goods, build and maintain assets, and manage service-focused operations. According to IFS, the company serves over 10,000 customers across more than 60 countries, with recognised strength in aerospace and defence, energy and utilities, manufacturing, and field service management.*
IFS Cloud — the company’s current flagship platform — delivers a unified suite that encompasses ERP, EAM, FSM, HR, CRM, and project management capabilities on a single underlying data model. This architectural unity eliminates the data reconciliation overhead and integration complexity that characterise multi-vendor point-solution landscapes, enabling organisations to operate from a single source of operational and financial truth.
As an official Platinum Partner and IFS Premier Partner, Xitricon has privileged access to the IFS product roadmap, IFS-proprietary delivery accelerators, advanced certification tracks, and direct escalation pathways to IFS product engineering — benefits that flow directly to every client we serve.
* IFS product facts and customer statistics cited above are sourced from IFS official communications and partner programme materials (ifs.com), cited with permission as part of Xitricon’s IFS Premier Partner and Platinum Partner programme.
Frequently Asked Questions
An IFS Premier Partner is a certified systems integrator that has achieved the highest available tier of accreditation within the IFS partner programme. Premier Partners like Xitricon design, implement, and support the full IFS product suite — covering ERP, FSM, EAM, and cloud migration — and are independently validated by IFS for the quality and consistency of their delivery. Achieving Premier Partner status requires demonstrated expertise across multiple IFS modules, a verified track record of successful enterprise implementations, and sustained investment in IFS certification and methodology.
These are complementary, senior-tier designations within the IFS partner ecosystem that recognise different dimensions of partner performance. The Platinum designation reflects overall partner capability, IFS practice scale, and programme performance. The Premier Partner designation reflects technical certification depth and strategic alignment with the IFS go-to-market programme. Xitricon holds both designations — as an official Platinum Partner and an IFS Premier Partner — placing it among the most comprehensively credentialled IFS partners in the global channel.
Certified IFS partners have made sustained investments in IFS-specific training, delivery methodology, and proprietary accelerators that directly reduce implementation risk and time to value for their clients. They have direct access to IFS product teams for issue escalation, early participation in new capability releases through the partner programme, and a global community of IFS practitioners to draw on for specialist knowledge. For an enterprise organisation committing to IFS as its core operational platform, a certified IFS implementation partner is the most reliable way to protect that investment and ensure it delivers the expected returns.
IFS ERP is deployed by organisations across aerospace and defence, energy and utilities, manufacturing (discrete, process, and mixed-mode), construction and engineering, facilities management, and field service operations. According to IFS, the platform is purpose-built for industries where managing complex physical assets, executing complex capital projects, and delivering demanding service contracts are central to the business model — a focus that distinguishes IFS from more broadly-positioned ERP vendors.*
Yes. IFS Cloud is engineered specifically for large, complex enterprise environments. The platform supports multi-entity financial management, multi-currency and multi-language operations, integration with enterprise middleware and operational technology systems, and concurrent user loads of tens of thousands across global deployments. Many of the world’s largest aerospace primes, energy majors, and global manufacturers operate IFS as their core enterprise platform.
IFS ERP covers the broad enterprise management capabilities — financial management, supply chain, procurement, manufacturing, and human capital management — that form the operational and financial backbone of an organisation. IFS EAM is a specialised module focused exclusively on the complete physical lifecycle of assets: from acquisition and commissioning through operational maintenance, condition monitoring, and eventual decommissioning. In IFS Cloud, both capabilities share a single data model, eliminating the integration overhead that would otherwise exist between separate ERP and EAM systems.
Implementation timelines are driven by scope, business complexity, and the number of geographies or legal entities involved. A focused, single-module deployment can be delivered in three to six months. A full-suite enterprise implementation spanning multiple countries typically requires 18 to 36 months. Xitricon’s Upgrade Readiness Assessment — conducted at the outset of every engagement — produces a realistic programme timeline, resource model, and risk register, eliminating the scope ambiguity that causes many enterprise ERP programmes to overrun.
Xitricon provides comprehensive IFS managed support services that begin with a hypercare period immediately following go-live and transition into ongoing application management under agreed service levels. Support options include 24×7 monitoring and break-fix coverage for mission-critical environments, minor enhancement delivery, release management planning, and access to Xitricon’s proprietary IFS System Monitoring Solution. All managed support engagements are structured as flexible subscriptions, sized to the client’s actual support demand rather than a fixed contract model.
Yes. Xitricon has developed a suite of proprietary tools specifically designed to reduce IFS implementation effort, accelerate cloud migrations, and extend IFS operational capability. These include the Upgrade Readiness Assessment framework, Permission Sets Conversion Tool for IFS Cloud migrations, Crystal Report Conversion Tool, IFS System Monitoring Solution, Cloud Payroll Solution for IFS, Extended Approval Framework, Resource Planning and Forecasting Solution, and Business Value Consulting methodology. These tools are available exclusively to Xitricon clients.
* IFS product facts cited in FAQ responses are sourced from IFS official communications (ifs.com), cited with permission as part of Xitricon's IFS Premier Partner and Platinum Partner programme. Ready to Accelerate Your IFS Journey?
Xitricon brings together the full force of our IFS Premier Partner and Platinum Partner credentials, our globally certified team of 250+ IFS specialists, our suite of proprietary IFS accelerators, and our proven delivery framework — to help enterprise organisations across North America, United Kingdom, Nordics, Europe, South Africa, and Middle East achieve more from their IFS investment.
Whether you are evaluating IFS for the first time, planning a migration to IFS Cloud, executing a version upgrade, or searching for a more capable managed support partner, we would welcome the opportunity to show you what genuine IFS expertise looks like in practice.
IFS Customer’s Choice Partner Award — 2023 & 2024 · IFS Platinum Partner · IFS Premier Partner · IFS Success Partner · Xitricon: Simplifying Complexities.
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