Senior Lead Consultant / Business Analyst – IFS CRM & SCM Specialist
Location: Stockholm, Sweden
Employment Type: Full time contract (2 years). Candidates must be located in Sweden.
About The Role:
Xitricon Nordics is seeking for an experienced Senior Lead Consultant / Business Analyst with 15+ years of expertise in IFS Customer Relationship Management (CRM) and IFS Supply Chain Management (SCM). The ideal candidate will lead end-to-end project delivery—from initial business requirements scoping to implementation and training—while ensuring seamless integration with IFS Finance, Manufacturing, Service Management, and Human Resources modules in the Nordic/ Baltic and Asia market. The role is based out of Stockholm, Sweden. Candidates must be located in Sweden. English fluency is mandatory, A working knowledge of any Nordic language is an advantage.
Key Responsibilities:
- Manage the full project lifecycle for IFS CRM & SCM solutions, including:
- Business requirement analysis & solution scoping
- Feasibility assessment, estimation, and stakeholder approval
- Functional specification documentation
- System configuration, testing, and deployment
- End-user training and post-implementation support
- Provide expert consultancy on IFS SCM/CRM functionalities, ensuring alignment with business processes.
- Act as a Support Consultant for SCM, overseeing market unit operations and assisting in decision-making as an Assistant Support Manager.
- Previous experience as a Consulting Request (CR) Manager in the IFS South Asia market unit is highly desirable.
- Collaborate with cross-functional teams to optimize IFS ERP solutions for clients.
Required Skills & Experience:
- 15+ years of hands-on experience in IFS CRM & SCM modules.
- Deep functional knowledge of IFS Finance, Manufacturing, Service Management, and HR integrations.
- Proven track record in business analysis, solution design, and implementation.
- Strong background in support management, consulting request handling, and stakeholder coordination.
- Excellent communication, problem-solving, and project leadership skills.
- Ability to mentor junior consultants and drive best practices.
Preferred Qualifications:
- Certification in IFS Applications (CRM/SCM modules).
- Experience in market unit support operations and escalation management.
Why Join Us?
- Opportunity to work on high-impact IFS transformation projects.
- Collaborative environment with industry-leading experts.
- Excellent benefits
Interested? Apply now by sending your CV and cover letter to shireen.anis@xitricon.com