Location: Stockholm, Sweden

Employment Type: Full time contract (2 years). Candidates must be located in Sweden.

About The Role:

Xitricon Nordics is seeking for an experienced Senior Lead Consultant / Business Analyst with 15+ years of expertise in IFS Customer Relationship Management (CRM) and IFS Supply Chain Management (SCM). The ideal candidate will lead end-to-end project delivery—from initial business requirements scoping to implementation and training—while ensuring seamless integration with IFS Finance, Manufacturing, Service Management, and Human Resources modules in the Nordic/ Baltic and Asia market. The role is based out of Stockholm, Sweden. Candidates must be located in Sweden. English fluency is mandatory, A working knowledge of any Nordic language is an advantage.

Key Responsibilities:

• Manage the full project lifecycle for IFS CRM & SCM solutions, including:
• Business requirement analysis & solution scoping
• Feasibility assessment, estimation, and stakeholder approval
• Functional specification documentation
• System configuration, testing, and deployment
• End-user training and post-implementation support
• Provide expert consultancy on IFS SCM/CRM functionalities, ensuring alignment with business processes.
• Act as a Support Consultant for SCM, overseeing market unit operations and assisting in decision-making as an Assistant Support Manager.
• Previous experience as a Consulting Request (CR) Manager in the IFS South Asia market unit is highly desirable.
• Collaborate with cross-functional teams to optimize IFS ERP solutions for clients.

Required Skills & Experience:

• 15+ years of hands-on experience in IFS CRM & SCM modules.
• Deep functional knowledge of IFS Finance, Manufacturing, Service Management, and HR integrations.
• Proven track record in business analysis, solution design, and implementation.
• Strong background in support management, consulting request handling, and stakeholder coordination.
• Excellent communication, problem-solving, and project leadership skills.
• Ability to mentor junior consultants and drive best practices.

Preferred Qualifications:

• Certification in IFS Applications (CRM/SCM modules).
• Experience in market unit support operations and escalation management.

Why Join Us?

• Opportunity to work on high-impact IFS transformation projects.
• Collaborative environment with industry-leading experts.
• Excellent benefits