Senior Lead Consultant / Business Analyst – IFS CRM & SCM Specialist

Location: Stockholm, Sweden

Employment Type: Full time contract (2 years). Candidates must be located in Sweden.

About The Role:

Xitricon Nordics is seeking for an experienced Senior Lead Consultant / Business Analyst with 15+ years of expertise in IFS Customer Relationship Management (CRM) and IFS Supply Chain Management (SCM). The ideal candidate will lead end-to-end project delivery—from initial business requirements scoping to implementation and training—while ensuring seamless integration with IFS Finance, Manufacturing, Service Management, and Human Resources modules in the Nordic/ Baltic and Asia market. The role is based out of Stockholm, Sweden. Candidates must be located in Sweden. English fluency is mandatory, A working knowledge of any Nordic language is an advantage.

Key Responsibilities:

  • Manage the full project lifecycle for IFS CRM & SCM solutions, including:
  • Business requirement analysis & solution scoping
  • Feasibility assessment, estimation, and stakeholder approval
  • Functional specification documentation
  • System configuration, testing, and deployment
  • End-user training and post-implementation support
  • Provide expert consultancy on IFS SCM/CRM functionalities, ensuring alignment with business processes.
  • Act as a Support Consultant for SCM, overseeing market unit operations and assisting in decision-making as an Assistant Support Manager.
  • Previous experience as a Consulting Request (CR) Manager in the IFS South Asia market unit is highly desirable.
  • Collaborate with cross-functional teams to optimize IFS ERP solutions for clients.

Required Skills & Experience:

  • 15+ years of hands-on experience in IFS CRM & SCM modules.
  • Deep functional knowledge of IFS Finance, Manufacturing, Service Management, and HR integrations.
  • Proven track record in business analysis, solution design, and implementation.
  • Strong background in support management, consulting request handling, and stakeholder coordination.
  • Excellent communication, problem-solving, and project leadership skills.
  • Ability to mentor junior consultants and drive best practices.

Preferred Qualifications:

  • Certification in IFS Applications (CRM/SCM modules).
  • Experience in market unit support operations and escalation management.

Why Join Us?

  • Opportunity to work on high-impact IFS transformation projects.
  • Collaborative environment with industry-leading experts.
  • Excellent benefits

Interested? Apply now by sending your CV and cover letter to shireen.anis@xitricon.com

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